Privacy Policy
Last updated: January 1, 2025DreamByteAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent development and game publishing services, including our website at https://dreambyteai.com and our mobile applications.
1. Information We Collect
We collect information you provide directly to us, as well as data about your use of our services:
• Account Information: Name, email address, username, password, profile picture, and payment information
• AI Agent Data: Configurations, preferences, training data, and interaction logs with AI agents
• Game Data: Game preferences, achievements, scores, in-game purchases, and gameplay statistics
• Usage Data: IP address, device information, browser type, operating system, access times, and pages viewed
• Communication Data: Feedback, support requests, and correspondence with our team
• Cookies and Similar Technologies: We use cookies, pixels, and local storage to enhance functionality
2. How We Use Your Information
We use the collected information for various purposes:
• Provide, maintain, and improve our AI agent and game publishing services
• Process transactions and send transaction notifications
• Personalize user experience and deliver customized content
• Train and improve AI models (using anonymized data)
• Send technical notices, updates, security alerts, and support messages
• Respond to comments, questions, and provide customer service
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and enforce our terms
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information in these circumstances:
• Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Partners: With game developers and publishers (with your consent)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Aggregated Data: We may share anonymized, aggregated data publicly
4. Your Rights and Choices
You have several rights regarding your personal information:
• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Cookie Preferences: Manage cookie settings through your browser
To exercise these rights, contact us at [email protected]
5. Data Security
We implement industry-standard security measures including:
• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Third-Party Services
Our services may contain links to third-party websites, games, or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt-out of the sale of personal information (which we do not do).
11. European Privacy Rights
If you are in the European Economic Area, you have rights under the GDPR including access, rectification, erasure, restriction, data portability, and the right to lodge a complaint with a supervisory authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Address: Dream Byte Limited
FLAT E19, 10/F, NO.52 HUNG TO ROAD, KWUN TONG
HONG KONG